Airtel Malawi has introduced new security features to safeguard customers against mobile money fraud.
Airtel Malawi Managing Director Charles Kamoto disclosed this during a meeting with the Parliamentary Committee on Media, Information, and Communications Technology in response to concerns regarding fraud.
“We have introduced an SMS verification feature which will send free auto-generated message to the user’s mobile number to authenticate ownership before logging into the app, thereby adding an extra layer of security.”
Kamoto further said they have introduced biometric facial or fingerprint recognition which will be used by customers with phones of this ability.
Kamoto believs that the new features will address the rising fraud incidents associated with customers releasing OTP to fraudsters.
