Mybucks assures customers of more ‘unmatched’ services, Opens Corporate Centre in City Centre

Written by  MBC Online Reporter

Mybucks Banking has reassured its customers that it will always strive to cater for all their banking needs and offer un-paralleled and world class customer experience from the modern premises.

Mkandawire: We have dedicated and well trained staff with business acumen. Mkandawire: We have dedicated and well trained staff with business acumen.

This follows the opening of Mybucks’ Corporate Centre in Mwai House at City Centrem, Lilongwe.

Chief Commercial Officer Bernard Mkandawire said they have opened the Centre to ably serve their Corporate and VIP Customers better, asserting that Corporate Center has been designed in a spacious and modern way to allow clients to conduct private business meetings with their Corporate Relationship Managers comfortably whilst providing excellent banking experience.


This means that their VIP Suite at Casa De Chez and Old Town Branch relocates to this new Corporate Centre and therefore all VIP clients will be requested to do their banking from this Center going forward.


Mkandawire said all individual customers who were patronizing the City Centre branch at Mwai House before it transitioned into a Corporate Centre will be requested to do their banking at Casa De Chez Capital City branch going forward.


“The opening of this corporate center is in line with one of the key tenants of our Vision of “Becoming The Best Bank in Malawi in respect to Customer Experience”. We believe that this new Corporate Center will go a long way in offering exclusive and unparalleled world-class customer experience to our Corporate and VIP customers.

“We have dedicated and well trained staff with business acumen that is ready to serve you and carter for all your banking needs. With our partnership approach, we will immerse ourselves in the industries and public institutions you operate in so that we can truly be an extension of your team and journey with you towards realizing your goals and aspirations.

“The Corporate Center will be operating 6 days a week as per business hours; weekdays from 8:00am to 4:30pm and 8:30am to12pm on Saturdays hence customers should feel free to walk in and transact during the said hours and be served with efficiency," said Mkandawire.

MyBucks Malawi is a fully fledged bank with branches in Blantyre, Lilongwe, Mzuzu, Zomba, Mangochi, Dzaleka, Kasungu and Madisi. Currently, it has a fully-fledged delivery channel of 17 branches, 80 agents, and 30 ATMS across the country, offering a full range of banking products and services that include Bancassurance and microfinance products.

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