During the launch of the two packages, Stephen Knight, MultiChoice Malawi General Manager, revealed that loyal customers will have an opportunity to view a selection of new channels at no extra cost depending on the kind of bouquet that they pay for.
“We are delighted to launch DStv THANKS and GOtv WOW to say thank you to our valued customers. Our business is committed to putting customers at the heart of the business and one of the ways is to show our appreciation for their loyalty and unwavering support by offering them more value,” said Knight.
He said the two packages are customer-focused programmes aimed at recognising and rewarding subscribers for their commitment to the brands. Customers who qualify for these programmes include those with subscriptions that have remained continuously connected to DStv and GOtv non-stop for three months or more.
The entertainment channels offered as rewards do include Zee Bollymovies on DStv channel 114 and GOtv channel 12, Viasat Life on DStv channel 177 and GOtv 57, Nina TV on DStv channel 143 and Trigger on DStv channel 188.
“When putting together these programmes, we analysed the best global rewards programmes practice as well as what our customers love about the DStv and GOtv brands. The rewards offered had to provide greater value to our loyal customers beyond what they would normally get while also providing added motivation to stay loyal to our platforms,” added Stephen Knight.